Service Industries in Microsoft Dynamics AX 2012 R2

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This two-day instructor-led course provides students with an overview of the Project management functionality in Service Industries in Microsoft Dynamics AX 2012 R2.This course covers the most important functionality in the module, including its setup and processes. It assumes course participants have baseline knowledge of the earlier version.

Audience Profile

This course is intended for partners and customers with moderate to extensive knowledge of Project Management functionality in Service Industries.


  • General working knowledge of customer relationship management
  • General understanding of business processes
  • General working knowledge of Microsoft Windows.

Service Industries in MD AX 2012 R2 Course Outline

  • Module 1: Work Breakdown Structure
  • Module 2: Project Quotations
  • Module 3: Resource Scheduling
  • Module 4: Project Contracts with Billing Rules
  • Module 5: Project Invoicing
  • Module 6: Payment Retention
  • Module 7: Subcontracting Terms
  • Module 8: Cost Control
  • Project

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